The e-commerce business industry has registered tremendous growth and popularity across the globe. This booming industry has witnessed many online firms that began as start-ups and have now emerged as billion-dollar businesses. The e-commerce giants are offering millions of products online across a wide range of categories and the competition is only going to get fierce with the advent of time. The online shopping portals offer lucrative benefits to shoppers such as EMI options, heavy discount coupons, and the ability to shop from the comfort of one's home. Although this sector has only been able to grasp a minor portion of the market as compared to the offline retail sector. Experts believe that the sector will be growing constantly for the next 5 years.
SSR Techvision is one of the fastest-growing ecommerce service provider in India that has been able to provide astounding results at much less price. We pride ourselves in our ability to optimize and customize each operation to perfectly fit the needs of our clients. As a BPO company, we ensure that all our e-commerce clients receive maximum profits at minimum investments which helps them boost their ROI with us.
Our Solutions For Your Thriving E-commerce Business
Order Processing Services
- Order Management
- Shipping Management
- Payment Processing
- Order Tracking & Reporting
- Return Order Management
- Inventory Management
- Customer Management
- Sales and Purchase Order Processing
Product Information Management Services
- Product Data Entry
- Product Data Cleansing
- Product Catalog Management
- Product Data Indexing and Archiving
- Product Content Solution
- Image Tagging
Ecommerce Call Center Services
- Customer Service
- Technical Support / Help Desk Services
- Multi-Channel Support
Finance & Accounting Outsourcing Services
- Accounts Payable / Procure to Pay / Source to Pay
- Accounts Receivable / Order to Cash
- Accounting and Bookkeeping Services
- Record to Report
- CFO services
- Payroll Processing
- Tax Preparation
Digital Marketing Services
- Search Engine Optimization (SEO) Services
- Web Analytics & Reporting Services
- Display Advertising (Banner Ads) Services
- Email Marketing Services
- Social Media Optimization (SMO) Services
- Content Writing/SEO Copywriting
- Search Engine Marketing (SEM) & Pay Per Click (PPC) Services
- Affiliate Marketing Services
Photo Editing Services
- Image Retouching and Improvement
- Enhancement of Photo Color, Contrast and Exposure
- Image Clipping
- Background Change
- 360-degree Product View Generation
Top Reasons Why Our E-commerce Partners Choose Us
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Support Across All Shopping Carts
At SSR Techvision, we understand your growing online business must be able to support multiple shopping carts. As a result, we offer e-commerce product listing services across multiple Shopping carts & online platforms such as Magento, Shopify, Xcart, BigCommerce, 3D Cart, Volusion, UltraCart, PinnacleCart, AgoraCart, and others.
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Personalized Experience
In a market that is flooded with options, contemporary customers go for companies that offer them a personalized experience. At SSR Techvision, we deeply value the importance of customers for your business. As a result, we offer solutions by better understanding the unique needs and interests of your customers. Offering personalized experiences is surely going to help in improving your customer retention rates.
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Multi-channel Service
As an ecommerce services provider, SSR Techvision offers support to your online customers across multiple support channels. Our ecommerce customer service strategy ensures that your customers receive email, chat, and call support in a timely manner. Offering multi-channel support empowers your customers to opt for the support channel as per their comfort and convenience.
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Cost-Efficient Support
Our pricing models are best in class as they help you save a significant amount of money in terms of operational costs. Our pricing is more focused on your business growth than our own interests. Having a dedicated office in India has enabled us to maintain an amazing talent pool at a much lower cost and we are not hesitant to transfer these benefits to your e-commerce company.
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Round the clock Service
Unlike offline retail outlets, e-commerce portals are open 24/7 for customers. Managing your operations round the clock can prove to be a tormenting task. When you outsource ecommerce customer service to SSR Techvision, you can offer round the clock support to your customers based in different parts of the world. We offer seamless e-commerce customer support solutions and cover you 24/7/365
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Data Security
E-commerce data includes a lot of crucial data in the form of product descriptions, product specifications, price, shipping details, discount coupons, etc. Any discrepancy of such data into the hands of competitor companies can prove to be disastrous. Therefore, at SSR Techvision, we make sure that we have a high level of security infrastructure that uses multi-level complex encryption techniques for providing top-notch security to the data of our clients.
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Skilled Workforce
All our team members are diligently chosen during the hiring process to ensure they match our level of expectations. All our e-commerce support professionals are made to undergo intensive and regular training sessions to develop a better understanding of your business. Our customer support representatives have proficiency in multiple International languages and this has come across as our USP.
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Quality & Measurable Results
Our high-quality results speak for themselves and that has enabled us in serving our clients over the years. Our results are unique and measurable and can be helpful when it comes to business research and analytics. We have a dedicated Quality Assurance (QA) team which makes sure every service we provide matches the Industry expectations.