The education sector is facing fierce competition and thus organizations in the industry need to focus on increasing student enrollments and delivering quality education within their system.
SSR Techvision, the major name in the outsourcing industry, provides outsourcing education services for educational institutions and other businesses associated with the learning sector. We ensure our clients for high-quality output and data security. Therefore, collaboration with us will enable your business to achieve the expected goal for your organizational objectives.
We are a cost-efficient BPO service provider, offering educational services to schools, colleges, academies, universities, online training providers, training institutes, e-learning companies, and other organizations in the education sector.
Our core services for your successful business
Pre Admission
- General Enquiries
- Admissions Helpdesk
- Application and Selection
- Registrations
- Visa and Travel Helpdesk
- Social Media and Market Sentiments
- Global Sales Office
Admissions
- Application Management
- Student Onboarding
- Housing and Logistics Helpdesk
- Background Verification
Academics
- Teaching and Learning Support Systems
- Assignments and Examinations
- Library Management
- Research Assistance
- Distance / Online Learning Support
- Program and Course Management
Administration
- Student Retention Desk
- Performance management
- Course Subscriptions
- Clubs and Communities’ Management
- Mailroom Services
- Attendance Management
- Student Database Management
Support Services
- Fees and Payroll helpdesk
- Finance and Accounting
- Human Resources
- Learning and Development
- Procurement
- IT help desk support
- Labs and Materials Management
Alumni & Market Support
- Grants and Aid management
- Surveys and Campaigns
- Advertising and Marketing
Benefits
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Operating Efficiencies
Operating efficiency is the most important metric that measures the efficiency of profit. Our operating efficiencies have enabled educational institutions to introduced new techniques for learning. Apart from these, like other education outsourcing services providers, we also consider the continuous process improvement factor which is the real key for growth.
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Scalable Processes
With our Scalable Processes attributes, we have contributed to meeting the real-time requirement efficiently. Since education is taken as the basic factor to introduce change. SSR Techvision has a well-organized system set up to deal with all the needs of the customer’s education. In addition to these, we keep a check on the competitor’s approach that they apply for betterment. We completely believe in analysis through a comparison chart.
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Collaboration and Customization
Our collaborative and customization features conduct a conversation with individual customers to assist them to articulate their needs, and recognize the offering that meets those needs to develop customized products for them. We execute our best practices through the adaptive approach to carry the Collaboration and Customization of the education service and products.
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Improved Customer Satisfaction
We provide customers with proactive customer service and keep a hold on daily stand up meetings with your team. SSR Techvision has a well-established multichannel source to analyze the complaints and compliments related to the education services industry. We treat clients like we wish to be treated. This is what we follow to keep them happy and improving loyalty in long run.
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Data Security
It is needless to say that what importance data hold, data security is our prime objective and hence we always go with data backup to prevent the severe loss. Apart from this, we at SSR Techvision prefer to encrypt your important data and also we limit the admin access. We aim at offering improved customer service in education industry.
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Metrics and Data Reporting
We have a specialized team to manage the Metrics and Data Reporting tasks. We initiate by checking the financial performance and providing an actionable way to achieve overall education goals and strategies. Since the track on metrics assists to the better overall result and align your people and procedure with your organizational layout.
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Offerings
Our deep understanding of the education sector has enabled us to build solutions and manage services in F&A, contact center, HR, helpdesk, content management, and marketing. From accounts payable and receivables to student relationship management, website support, and digital campaigns, our offerings tackle the myriad challenges in the education industry.
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Integrated solutions
Our BPM solutions align people, processes, and technology seamlessly for superior business outcomes to manage the educational support services industry. We work with our customers to identify areas of interest or issues and build targeted solutions. Our partnerships have assisted educational institutions to turn around their performance. The scope of our integrated campus management solution extends from services in admissions to alumni support.
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Domain Expertise
We have a large pool of domain experts who understand the nuances of the education sector. Our collaborations with leading institutions uniquely position us to work in any operational area of the industry. From pre-enrollment to alumni support, our experts leverage best practices to strengthen and grow the institutions we partner with.