Take Orders and Up-selling Services

“Every business is attracted to the idea of more sales- Partner with us to increase your sales figures into leaps and bounds”

Offer your business new turn with our order management services

Take order service has grown rapidly in the current time as an integral part of the business process. Since ordering a product from anywhere has emerged as a boon to a large section of the population worldwide. But you can make this system better and fast by outsourcing it to SSR Techvision. We are serving as a call center order taking services team to make customers confident while investing in the product.

On the other hand, the up-selling services are those services that can convince the customers to spruce up to more costly products and services. In most of the situations, marketing can eliminate the need for salespeople, but in the context of B2B transactions, you will need salespeople or service providers to manage the up-selling services. Therefore, we at SSR Techvision are providing take orders and up-selling services to streamline the sales of your product when you focus on promoting the product and developing the brands.

Our take order and up-selling services to make your customers more comfortable

Answer service for your queries

We at SSR Techvision figure out the queries of your customers and we provide them guidance through the sale. This is to ensure that your customers will get answers to their queries regarding their product and service, policies and other information with no hassle.

Round-the-clock order taking service

Most often, customers place orders according to their convenience, that timing might be after their working hours. Our order taking answering service team provides 24/7 hours live order taking outsourcing operations to make their order placement of products and services more easier irrespective of time.

Order entry service

We quickly enter the order in our CRM system that we receive by your customers so as to ensure the least possibilities of delay in order processing services and delivery of products and services.

Post-sale support service

Our this refers to the provision of having authority to your customers to seek support such as technical support or help-desk for your brand after buying your products or services.

Order through a preferred channel

Apart from placing an order on the phone, customers also initiate to purchase the products and services through social media such as email, live chat, through the website or a mobile application. And SSR Techvision is well-equipped to manage these orders for your business using the phone answering services or non-voice channels of communication.

The service features that set us apart

  • Pricing structure

    SSR Techvision is serving as a pioneer in terms of providing the exceptional order taking call center services at an affordable price. We work on a particular track record to offer cost-effective up-selling products and services that bring down your expenses and you can manage your budget better.

  • Call center hiring

    We have developed a sedulous hiring process to pull and retain the best of talents. Our inbound order taking services professionals are well-experienced to provide the perfect service features to prove credibility with respect to HR Policies and a favorable work environment.

  • Multi-channel support

    SSR Techvision, has specialists to manage interaction with your customers and provide support to them. From lead generation to sales support and loyalty promotion, our methods are based on effective customer outreach.

  • Best-in-class technology

    Our service system is completely based on up-to-date technology to meet the demand of your customers. We also create sales demand by activities that influence and transform the buying process.

  • Call center infrastructure

    Our service system is based on global standards with regard to employees' safety and security. We have a well-organized infrastructure to manage the call center process utilizing our customer service upselling techniques effectively.

  • Call center security processes

    We follow the robust security and privacy policies to ensure your customer’s data security. Our support professionals cover up several factors such as authentication, authorization, and identification to make call center security stronger.

  • Quality assurance monitoring

    SSR Techvision adheres to high-quality standards and processes that have assisted to enhance productivity level on a consistent basis. Apart from this, we collect feedback from customers to improve the service system so as to meet the requirement.

Industries That We Serve

Frequently Asked Questions

  • Order taking refers to the process of recording orders accurately, securing the recorded data and delivering the same on time. SSR Techvision being an outsourcing company offers spectacular Inbound order taking services to global businesses.

  • It stands as a valuable technique to increase your profit margin. It also refers to the sales skill that stays embedded in product knowledge. Most often, an upselling is an additional high-end product or data of a bundle.

  • The importance of order taking services is to better the customer experience. They might search for help if they get across some queries regarding the product. So we at SSR Techvision are offering the service of quick answers. We have a well-developed platform of social media and phone call protocol to contact our agents anytime.

  • SSR Techvision holds multiple features to provide take order services such as:

    • 24 hours availability
    • Advanced technology
    • Customized services
    • Handling of high volume calls
    • Flexible solutions
    • On-time delivery
    • The secure and robust system

  • We at SSR Techvision, hire specialists to handle interaction with your customers and offer support to them. Our support criteria feature covers from lead generation to sales support and loyalty promotion based on effective customer outreach.